From process measurement to performance improvement
Year of publication: |
2004
|
---|---|
Authors: | Robson, Ian |
Published in: |
Business Process Management Journal. - Emerald Group Publishing Limited, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 10.2004, 5, p. 510-521
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Process management | Performance management | Complexity theory | Supply chain management | Performance measurement (quality) |
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