Section one. Making yourself collaboration-ready: Exerting influence without authority - to lead people who don't report to you, try lateral leadership / by Lauren Keller Johnson -- To improve your team, first work on yourself - you need three specific capabilities / by Jennifer Porter -- Collaboration without burnout - figure out where you add the most value / by Rob Cross, Scott Taylor, and Deb Zehner -- Section two. Building the team: Great teams are about personalities, not just skills - here's how to get the right mix / by Dave Winsborough and Tomas Chamorro-Premuzic -- 6 ways to convince someone to collaborate with you - think about what you can offer them in return / by Dorie Clark -- Making star teams out of star players - there's a right way and a wrong way to organize them / by Michael Mankins, Alan Bird, and James Root -- Ensuring agile teams can work together - nurturing internal networks can lead to better outcomes / by Alia Crocker, Rob Cross, and Heidi K. Gardner -- Section three. Being productive as a team: High-performing teams need psychological safety - here's how to create it / by Laura Delizonna -- The best teams have clearly defined roles - fuzzy responsibilities are bad for collaboration / by Tammy Erickson -- Helping teams with different subcultures to collaborate - every company has many cultures / by Roger Schwarz -- Get your team to do what it says it's going to do - "if-then planning" is the key / by Heidi Grant -- Don't let teamwork get in the way of agility - each project stage needs the right amount of teamwork / by Elaine Pulakos and Robert B. (Rob) Kaiser -- How to motivate your problem people - the most intractable people take up the most time and energy / by Nigel Nicholson -- Section four. Communicating and making decisions: Cracking the code of sustained collaboration - six tools for training people to work together better / by Francesca Gino -- 7 strategies for better group decision-making - keep the group small and diverse / by Torben Emmerling and Duncan Rooders -- A good meeting needs a clear decision-making process - before you start, agree on how it will end / by Bob Frisch and Cary Greene -- 4 tips for effective virtual collaboration - be strategic about meetings and communication / by Elizabeth Grace Saunders -- If your team agrees on everything, working together is pointless - constructive conflict is good for creativity / by Liane Davey -- Section five. Navigating conflicts and power struggles: How to permanently resolve cross-department rivalries - four questions to start getting on the same page / by Ron Carucci -- Navigating a turf war at work - check your mindset, and focus on the larger goal / by Amy Gallo -- How to handle a disagreement on your team - be a mediator, not a boss / by Jeanne Brett and Stephen B. Goldberg -- How to collaborate with people you don't like - you can still have a productive relationship / by Mark Nevins.