High-performance work practices, career satisfaction, and service recovery performance: a study of flight attendants
Year of publication: |
2015
|
---|---|
Authors: | Karatepe, Osman M. ; Vatankhah, Sanaz |
Published in: |
Tourism Review. - Emerald Group Publishing Limited, ISSN 1759-8451, ZDB-ID 2412174-5. - Vol. 70.2015, 1, p. 56-71
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Career satisfaction | Iran | Airlines | High-performance work practices | Service recovery performance | Flight attendants |
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