How El Al Airlines transformed its service strategy with employee participation
Year of publication: |
2008
|
---|---|
Authors: | Herstein, Ram ; Mitki, Yoram |
Published in: |
Strategy & leadership : a publication of Strategic Leadership Forum. - Bingley : Emerald Group Publishing Limited, ISSN 1087-8572, ZDB-ID 1313473-5. - Vol. 36.2008, 3, p. 21-25
|
Subject: | El Al Israel Airlines | Fluggesellschaft | Airline | Dienstleistungsmanagement | Service management | Mitarbeiterkapitalbeteiligung | Employee ownership | Israel |
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