How should restaurants operate in the omnichannel era? : a queueing game approach
Year of publication: |
2024
|
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Authors: | Wang, Jinting ; Guo, Pengfei ; Wang, Yilin ; Zhang, Lingjiao |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier Science, ISSN 1873-7579, ZDB-ID 2020829-7. - Vol. 274.2024, Art.-No. 109306, p. 1-15
|
Subject: | Strategic customer | Dine-in | Delivery | Pooling | Dedicated | Heterogeneous customers | Gastronomie | Restaurant industry | Beziehungsmarketing | Relationship marketing | Warteschlangentheorie | Queueing theory | Spieltheorie | Game theory | Konsumentenverhalten | Consumer behaviour | Operations Research | Operations research |
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