How to solve product‐harm crises in retailing?
Year of publication: |
2009
|
---|---|
Authors: | Standop, Dirk ; Grunwald, Guido |
Other Persons: | Schroeder, H. (ed.) |
Published in: |
International Journal of Retail & Distribution Management. - Emerald Group Publishing Limited, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 37.2009, 11, p. 915-932
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Retail management | Retailing | Communication | Compensation | Complaints |
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