Impact of customer orientation on turnover intention: mediating role of emotional labour
Year of publication: |
2017
|
---|---|
Authors: | Wu, Xue ; Shie, An-Jin ; Gordon, David |
Published in: |
International Journal of Organizational Analysis. - Emerald Publishing Limited, ISSN 1758-8561, ZDB-ID 2435914-2. - Vol. 25.2017, 5, p. 909-927
|
Publisher: |
Emerald Publishing Limited |
Subject: | Turnover intention | Customer orientation | Emotional labour |
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