Impact of Service Quality on Customer Satisfaction : Evidences from the Restaurant Industry in Pakistan
Year of publication: |
2012
|
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Authors: | Khan, N. R. ; Shaikh, Ubedullah |
Publisher: |
[S.l.] : SSRN |
Subject: | Dienstleistungsqualität | Service quality | Pakistan | Kundenzufriedenheit | Customer satisfaction | Gastronomie | Restaurant industry | Beziehungsmarketing | Relationship marketing |
Extent: | 1 Online-Ressource (13 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Management & Marketing, Vol. 9, No. 2, pp. 343-355, 2011 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments November 1, 2011 erstellt |
Classification: | M31 - Marketing ; M39 - Marketing and Advertising. Other |
Source: | ECONIS - Online Catalogue of the ZBW |
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