Implementation of ISO 9001 in the Spanish tourism industry
Year of publication: |
2017
|
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Authors: | Djofack, Sidonie ; Robledo Camacho, Marco Antonio |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 34.2017, 1, p. 18-37
|
Subject: | ISO 9001 | Quality management systems | Certification benefits | Certification motivations | Certification satisfaction | Tourism sector | Spanien | Spain | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Tourismuswirtschaft | Tourism industry |
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