Improving public services by mining citizen feedback : An application of natural language processing
Year of publication: |
2020
|
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Authors: | Kowalski, Radoslaw ; Esteve, Marc ; Jankin Mikhaylov, Slava |
Published in: |
Public Administration. - Wiley, ISSN 1467-9299, ZDB-ID 1482694-X. - Vol. 98.2020, 4 (19.03.), p. 1011-1026
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Publisher: |
Wiley |
Saved in:
Online Resource
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