In charge of customer satisfaction
Year of publication: |
1997
|
---|---|
Authors: | Cartwright, Roger ; Green, George |
Publisher: |
Oxford [u.a.] : Blackwell Business |
Subject: | Kundenmanagement | Verbraucherzufriedenheit |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Total customer satisfaction : lessons from 50 companies with top quality customer service
Horovitz, Jacques, (1992)
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Kundenzufriedenheit messen und steigern
Töpfer, Armin, (1999)
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Simon, Hermann, (1998)
- More ...
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"And it will never be literature" : the new economic history ; a critique
Davis, Lance Edwin, (1970)
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Origin and progress of the Texas Labor Archives
Lackman, Howard, (1970)
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Diehl-Taylor, Christiane, (1999)
- More ...