Is ISO 9004 a path to business excellence?
Year of publication: |
2004
|
---|---|
Authors: | Boys, Kathryn ; Karapetrovic, Stanislav ; Wilcock, Anne |
Published in: |
International Journal of Quality & Reliability Management. - Emerald Group Publishing Limited, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 21.2004, 8, p. 841-860
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | ISO 9000 series | Quality assurance | Total quality management | Quality awards | Business excellence | Canada |
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