Is the concept of service productivity compatible with the framework of service-dominant logic?
Year of publication: |
2013
|
---|---|
Authors: | Viitamo, Esa ; Toivonen, Marja |
Published in: |
Economies et sociétés ; 47,3/4. - Paris : Presses de l'ISMÉA. - 2013, p. 603-630
|
Subject: | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Produktivität | Productivity | Bank |
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