Key account plans : the practitioners guide to profitable planning
Year of publication: |
2008 ; 1. ed.
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Authors: | Ryals, Lynette ; McDonald, Malcolm |
Publisher: |
Amsterdam [u.a.] : Elsevier / Butterworth |
Subject: | Strategische Planung | Kundenmanagement | Ratgeber |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Delivering customer service : a practical guide to managing successful customer relationships
Payne, Sheila, (1999)
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Damn clients! : the art of building rapport and influence with your client base
Welsh, Ian, (2007)
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Fenton, John, (1998)
- More ...
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Market segmentation : a step-by-step approach to creating profitable market segments
McDonald, Malcolm, (1995)
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New trends in innovation and customer relationship management: a challenge formarket researchers.
Maklan, Stan, (2008)
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Optimising marketing spend: return maximization and risk minimization in themarketing portfolio
Ryals, Lynette, (2007)
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