Lean Six Sigma in a service context
Year of publication: |
2012
|
---|---|
Authors: | Psychogios, Alexandros G. ; Atanasovski, Jane ; Tsironis, Loukas K. |
Other Persons: | Antony, Jiju (ed.) |
Published in: |
International Journal of Quality & Reliability Management. - Emerald Group Publishing Limited, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 29.2012, 1, p. 122-139
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Six Sigma | Lean production | Lean Six Sigma | Critical success factors | Managers | Quality assurance | Services | Telecommunications industry |
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