Learning the new business language
The management of quality is not new, although in some circles it is viewed as a faded star. Nevertheless, the quality concept is becoming increasingly important as globalization marches on. Other companies have demonstrated that continuous improvement can be used as a strategic tool. Several multinational companies have successfully introduced quality systems into their operations.
Year of publication: |
2002
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Published in: |
Strategic Direction. - MCB UP Ltd, ISSN 1758-8588, ZDB-ID 2089990-7. - Vol. 18.2002, 1, p. 22-25
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Publisher: |
MCB UP Ltd |
Subject: | Quality management | Customer satisfaction | Continuous improvement | Experience | Multinationals |
Saved in:
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