Managing difficult interactions : expert solutions to everyday challenges ; [get the facts, identify emotions, respect differences, facilitate resolution]
| Year of publication: |
2008
|
|---|---|
| Publisher: |
Boston, Mass : Harvard Business Press |
| Subject: | Konfliktmanagement | Gefühl | Interpersoneller Konflikt | Interpersonelle Kommunikation |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 84 S. : Ill. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references |
| ISBN: | 978-1-4221-2508-3 |
| Classification: | Betriebssoziologie, Betriebspsychologie ; Personalwesen |
| Source: |
Persistent link: https://www.econbiz.de/10004923672