Managing human resources for service excellence and cost effectiveness at Singapore Airlines
Year of publication: |
2008
|
---|---|
Authors: | Wirtz, J. |
Published in: |
Strategic Direction. - Emerald Group Publishing Limited, ISSN 1758-8588, ZDB-ID 2089990-7. - Vol. 24.2008, 7
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Airlines | Empowerment | Selection | Service levels | Strategic alignment | Training |
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