Measuring perceived service quality at UAE commercial banks
Year of publication: |
2003
|
---|---|
Authors: | Jabnoun, Naceur ; Hassan Al‐Tamimi, Hussein A. |
Published in: |
International Journal of Quality & Reliability Management. - MCB UP Ltd, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 20.2003, 4, p. 458-472
|
Publisher: |
MCB UP Ltd |
Subject: | Service quality | Banking | Empirical study | Performance measurement | United Arab Emirates |
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