Measuring service quality and patient satisfaction with access to public and private healthcare delivery
Year of publication: |
2010
|
---|---|
Authors: | Owusu‐Frimpong, Nana ; Nwankwo, Sonny ; Dason, Baba |
Published in: |
International Journal of Public Sector Management. - Emerald Group Publishing Limited, ISSN 1758-6666, ZDB-ID 2032073-5. - Vol. 23.2010, 3, p. 203-220
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Health services | United Kingdom | Customer satisfaction | Private hospitals | Service quality assurance |
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