Modelling the water supply service quality : a case study of the municipal corporation
Year of publication: |
2020
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Authors: | Kansara, Surendra |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 29.2020, 1, p. 94-108
|
Subject: | public service | service quality | principal component analysis | PCA | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Wasserversorgung | Water supply | Wasserwirtschaft | Water industry |
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