Mystery Shopping as a Strategic Management Practice in Multi-Site Service Firms
| Year of publication: |
2023
|
|---|---|
| Authors: | Block, Sidney ; Friebel, Guido ; Heinz, Matthias ; Zubanov, Nick |
| Publisher: |
Kiel, Hamburg : ZBW - Leibniz Information Centre for Economics |
| Series: | |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Conference Paper |
| Language: | English |
| Other identifiers: | hdl:10419/277715 [Handle] RePEc:zbw:vfsc23:277715 [RePEc] |
| Classification: | M4 - Accounting and Auditing |
| Source: |
Persistent link: https://www.econbiz.de/10014363801