Navigating the workplace : what school executives should know about labor relations

Education, personnel, and the labor movement -- Organizational hierarchy -- History of unions and organized labor -- Politics in the workplace -- The importance of the labor/management relationship -- Labor laws -- Labor defined among industries -- Leading together -- Power -- Negotiating to win -- Contracts, agreements, "handshakes," and past practice -- It's not what you're selling, it's how you're selling it -- When to "go to the mattresses" -- Communication is key -- Trust -- Strong leadership on both sides -- The willingness to make concessions -- The art of negotiation -- Response to actions -- Antiunion animus -- Pyrrhic victories and strategies of labor unions -- Avoiding work actions -- To be or not to be : when something truly is or isn't the appropriate decision -- The Goldilocks approach : not too hot and not too cold -- Impact of important labor court cases, legal considerations, and precedents.