Negative Critical Waves in Business Relationships : An Extension of the Critical Incident Perspective
Year of publication: |
2016
|
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Authors: | Edvardsson, Bo ; Kowalkowski, Christian ; Strandvik, Tore ; Voima, Päivi |
Publisher: |
[S.l.] : SSRN |
Extent: | 1 Online-Ressource (28 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: Journal of Business & Industrial Marketing, Vol. 29, Issue 4, pp. 284-294, 2014 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments March 2, 2014 erstellt |
Classification: | M31 - Marketing ; M00 - Business Administration and Business Economics; Marketing; Accounting. General |
Source: | ECONIS - Online Catalogue of the ZBW |
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