Order acceptance and scheduling: A taxonomy and review
Over the past 20 years, the topic of order acceptance has attracted considerable attention from those who study scheduling and those who practice it. In a firm that strives to align its functions so that profit is maximized, the coordination of capacity with demand may require that business sometimes be turned away. In particular, there is a trade-off between the revenue brought in by a particular order, and all of its associated costs of processing. The present study focuses on the body of research that approaches this trade-off by considering two decisions: which orders to accept for processing, and how to schedule them. This paper presents a taxonomy and a review of this literature, catalogs its contributions and suggests opportunities for future research in this area.
Year of publication: |
2011
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Authors: | Slotnick, Susan A. |
Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 212.2011, 1, p. 1-11
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Publisher: |
Elsevier |
Keywords: | Scheduling Order acceptance Job rejection Survey |
Saved in:
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