Pay attention! : how to listen, respond, and profit from customer feedback
Ann Thomas and Jill Applegate
| Year of publication: |
2010
|
|---|---|
| Authors: | Thomas, Ann ; Applegate, Jill |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Kundenbindung | Marketing | Rückmeldung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVI, 205 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-0-470-56355-7 ; 0-470-56355-9 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004957722