Perception of Customer Satisfaction in Financial Institutions : Evidence of Puebla, Mexico
Year of publication: |
2016
|
---|---|
Authors: | Pérez Villarreal, Héctor Hugo |
Other Persons: | Lagunes Pérez, Mario Alberto (contributor) ; Vázquez Herrera, Sofía Elba (contributor) ; Barahona Torres, Jesús Igor Heberto (contributor) |
Publisher: |
[2016]: [S.l.] : SSRN |
Subject: | Mexiko | Mexico | Kundenzufriedenheit | Customer satisfaction | Bank | Wahrnehmung | Perception |
Extent: | 1 Online-Ressource (10 p) |
---|---|
Series: | Revista Internacional Administración & Finanzas ; Vol. 8(6) p. 29-38, 2015 |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2015 erstellt |
Other identifiers: | 10.2139/ssrn.2830741 [DOI] |
Classification: | M30 - Marketing and Advertising. General ; M31 - Marketing ; M39 - Marketing and Advertising. Other ; G10 - General Financial Markets. General |
Source: | ECONIS - Online Catalogue of the ZBW |
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