Perceptions of care quality and the effect on patient satisfaction
Year of publication: |
2016
|
---|---|
Authors: | Johnson, Dana M. ; Russell, Roberta S. ; White, Sheneeta W. |
Published in: |
International Journal of Quality & Reliability Management. - Emerald Group Publishing Limited, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 33.2016, 8, p. 1202-1229
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Patient satisfaction | Healthcare quality | Multi-year case study |
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