POOR REPUTATION CAN CAUSE FUTURE TROUBLES – A CASE OF UNIVERSITY QUALITY MANAGEMENT
Year of publication: |
2012
|
---|---|
Authors: | ILLÉS, BÉLA ; ILLÉS, BALÁZS |
Published in: |
Polish Journal of Management Studies. - Wydział Zarządzania. - Vol. 6.2012, 1, p. 141-148
|
Publisher: |
Wydział Zarządzania |
Subject: | quality assurance | higher education | customer satisfaction |
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