Presenting products on websites : the importance of information quality criteria for online shoppers
Year of publication: |
2023
|
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Authors: | Amsl, Sarah ; Watson, Iain ; Teller, Christoph ; Wood, Steve |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 9/10, p. 1213-1238
|
Subject: | DIY retailing | Online service failure | Product information quality | Product involvement | Website quality | Website | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Produktqualität | Product quality | Qualitätsmanagement | Quality management | Produktinformation | Product information | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction |
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