Quality Control Procedures to Determine Staff Allocation in a Bank
Year of publication: |
1994
|
---|---|
Authors: | Gardiner, Stanley C. ; Mitra, Amitava |
Published in: |
International Journal of Quality & Reliability Management. - MCB UP Ltd, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 11.1994, 1, p. 6-21
|
Publisher: |
MCB UP Ltd |
Subject: | Banking | Control charts | Customer service | Resources | Service industries | Service quality | Time management |
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