Quality in a Multinational IT Services Company
The information technology industry is gradually coming to realize that it is not immune from the commercial pressures which, traditionally, have been the major drivers towards quality products and services. But the pressures differ from one type of operation to another, from one part of an organization to another and, certainly, from one country to another. Describes how these issues have been addressed, consolidated and internally marketed in order to maintain the momentum towards a quality culture.
Year of publication: |
1994
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Authors: | Koenigsberger, John G. |
Published in: |
Training for Quality. - MCB UP Ltd, ISSN 1758-6895, ZDB-ID 2053001-8. - Vol. 2.1994, 2, p. 36-40
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Publisher: |
MCB UP Ltd |
Subject: | Awards | European Foundation for Quality Management Award | Information industry | Information technology | ISO 9000 | Multinationals | Organizations | Quality | SEMA Group |
Saved in:
Online Resource
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