Satisfaction emotions and consumer behavioral intentions
Year of publication: |
2005
|
---|---|
Authors: | White, Christopher ; Yu, Yi‐Ting |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 19.2005, 6, p. 411-420
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer satisfaction | Behaviour | Surveys | Statistical analysis | Switzerland |
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