Search quality in the financial services industry: a contingency perspective
Year of publication: |
2004
|
---|---|
Authors: | Paswan, Audhesh K. ; Spears, Nancy ; Hasty, Ron ; Ganesh, Gopala |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 18.2004, 5, p. 324-338
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Consumer behaviour | Banking | Financial services | Service levels |
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