Selling jobs in the service sector
Year of publication: |
1976
|
---|---|
Authors: | Sasser, W. Earl ; Arbeit, Stephen P. |
Published in: |
Business horizons. - Amsterdam : Elsevier, ISSN 0007-6813, ZDB-ID 222663-7. - Vol. 19.1976, 3, p. 61-65
|
Subject: | Dienstleistung | Betriebspersonal | Vereinigte Staaten |
-
Probleme der Personalbemessung im Dienstleistungsbereich
Burkhardt, Claus, (1971)
-
D'Aprix, Roger, (1976)
-
Manager in the international economy
Vernon, Raymond, (1972)
- More ...
-
Selling jobs in the service sector
Sasser, W. Earl, (1976)
-
The value profit chain : treat employees like customers and customers like employees
Heskett, James L., (2003)
-
Service breakthroughs : changing the rules of the game
Heskett, James L., (1990)
- More ...