Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)
Year of publication: |
2009
|
---|---|
Authors: | Armony, Mor ; Plambeck, Erica ; Seshadri, Sridhar |
Published in: |
Manufacturing & Service Operations Management. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 1523-4614. - Vol. 11.2009, 1, p. 19-32
|
Publisher: |
Institute for Operations Research and the Management Sciences - INFORMS |
Subject: | capacity planning | queueing systems | reneging | balking | unobservable queues | stochastic convexity | sample path convexity |
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