Service business costing : cost accounting approach for the service industry

by Markus B. Baum

Service firms have high overhead costs which are difficult to assign to individual services. To bring transparency to their value chain, they need costing approaches that help them find their own improvements. Markus B. Baum explores current theory and practice of value chain approaches and cost accounting to develop a costing approach with a suitable instrument for the allocation of fixed and overhead costs for a service firm. He describes the service business costing (SBC) approach. This hybrid-costing model has a hierarchical structure in terms of consolidation and allocates cost and revenues on the lowest hierarchical level possible to ensure that all costs and income are assigned to activities from which they originated.

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Year of publication:	2013
Authors:	Baum, Markus B.
Publisher:	Wiesbaden : Springer Gabler
Subject:	Kostenrechnung \| Cost accounting \| Dienstleistungssektor \| Service industry \| Theorie \| Theory \| Wissenschaftliche Methode \| Scientific method \| Rechnungswesen
Description of contents:	Table of Contents [d-nb.info] ; Description [deposit.dnb.de]

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Extent:	Online-Ressource digital
Type of publication:	Book / Working Paper
Language:	English
Thesis:	Surrey, Univ., Diss., 2012
Notes:	Description based upon print version of record Foreword; Acknowledgements; Brief Contents; Contents; List of Tables; List of Figures; List of Abbreviations; 1 Introduction; 1.1 Target group of the study: management and IT-Consulting firms; 1.1.1 Definition and purposes of management consulting; 1.1.2 History of consulting; 1.1.3 Consulting market; 1.1.4 Purpose statement; 1.2 Research objectives; 1.3 Design of the study; 2 Theoretical background and literature review; 2.1 The value chain and service value chain; 2.2 Value chain analysis; 2.3 Service profit chain analysis; 2.3.1 Strength of the models; 2.3.2 Weaknesses of the models 2.3.3 Opportunities and threats for consulting firms2.4 Introduction to cost accounting; 2.5 Absorption costing model; 2.5.1 Strength of the model; 2.5.2 Weaknesses of the model; 2.5.3 Opportunities for consulting firms; 2.5.4 Threats for consulting firms; 2.6 Variable costing model; 2.6.1 Strength of the model; 2.6.2 Weaknesses of the model; 2.6.3 Opportunities for consulting firms; 2.6.4 Threats for consulting firms; 2.7 Activity based costing model; 2.7.1 Strength of the model; 2.7.2 Weaknesses of the model; 2.7.3 Opportunities for consulting firms; 2.7.4 Threats for consulting firms 2.8 Job order costing model2.8.1 Strength of the model; 2.8.2 Weaknesses of the model; 2.8.3 Opportunities and threats for consulting firms; 2.10 Target costing model; 2.9 Process costing model; 2.10 Target costing model; 3 Methodology; 3.1 Research strategy; 3.2 Research design; 3.3 Data collection and analysis; 3.4 Ethics; 4 Action research: value chain analysis of the firm; 4.1 Course of actions; 4.2 Definition and development phases; 4.2.1 Introduction / overview of the corporate structure (functions); 4.2.2 Hypothetical definition of main processes/operations 4.2.3 Hypothetical definition of supportive processes/operations4.2.4 Development of the value chain; 4.3 Verification phases; 4.3.1 Verification hypothetical definition; 4.3.2 Value chain analysis process map; 4.4 Analysis phases; 4.4.1 Activity analysis and cost driver analysis; 4.5 Interpretation and transfer phases; 5 Design and development of a costing approach; 5.1 Objectives of the new model; 5.2 Evaluation and selection of the different costing models; 5.3 Design of the cost accounting approach; 5.3.1 Service business costing model 5.3.2 Service business costing model for a consulting firm5.4 Design of the project costing model; 5.4.1 Turnover of the project; 5.4.2 Provisions and reductions; 5.4.3 Income from internal allocations; 5.4.4 Work in progress / not billed service; 5.4.5 Total income of the project; 5.4.6 Personnel direct costs - external resources; 5.4.7 Personnel direct costs - internal resources; 5.4.8 Other material direct costs; 5.4.9 Personnel overhead cost allocation - external resources; 5.4.10 Personnel overhead cost allocation - internal resources; 5.4.11 Other material overhead cost allocation 5.4.12 Financing cost
ISBN:	1-283-90936-7 ; 978-3-8349-4444-3 ; 978-1-283-90936-5 ; 1-283-90913-8 ; 978-3-8349-4443-6
Other identifiers:	10.1007/978-3-8349-4444-3 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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