Service quality and global competitiveness: evidence from global service firms
Year of publication: |
2017
|
---|---|
Authors: | Sun, Wenbin ; Pang, Jing |
Published in: |
Journal of Service Theory and Practice. - Emerald Publishing Limited, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 27.2017, 6, p. 1058-1080
|
Publisher: |
Emerald Publishing Limited |
Subject: | Service quality | Firm size | Firm age | Global competitiveness | Global environmental factors | Service firms |
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