Service Quality in the Public Service
Year of publication: |
2010
|
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Authors: | Ramseook-Munhurrun, Prabha ; Lukea-Bhiwajee, Soolakshna Desai ; Naidoo, Perunjodi |
Publisher: |
[S.l.] : SSRN |
Subject: | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Öffentlicher Dienst | Civil service | Qualitätsmanagement | Quality management |
Extent: | 1 Online-Ressource (14 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: International Journal of Management and Marketing Research, Vol. 3, No. 1, pp. 37-50, 2010 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2010 erstellt |
Classification: | M31 - Marketing ; M12 - Personnel Management |
Source: | ECONIS - Online Catalogue of the ZBW |
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