Service quality, reputation and performance : prioritisation for sustainable growth and innovation
Year of publication: |
2024
|
---|---|
Authors: | Magnus Asgeirsson ; Thorhallur Gudlaugsson |
Published in: |
Tourism Entrepreneurship : Knowledge and Challenges for a Sustainable Future. - Cham : Springer Nature Switzerland, ISBN 978-3-031-61249-7. - 2024, p. 69-86
|
Subject: | Service quality | Reputation | Performance | Prioritisation | Sustainable growth | Entrepreneurship | Dienstleistungsqualität | Nachhaltige Entwicklung | Sustainable development | Dienstleistungssektor | Service industry | Firmenimage | Corporate reputation | Unternehmenserfolg | Firm performance |
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