Skilled migrant employees' perceptions of support from line managers
Purpose: This paper explores the experiences of non-English-speaking background (NESB) skilled employees working in Australian workplaces, their perceptions of managers' actions and how a lack of employee involvement and participation (EIP) practices and performance appraisal (PA) is perceived regarding career progression. Design/methodology/approach: This exploratory research project is based on 26 semi-structured interviews with skilled migrant NESB employees based in Australia. Social exchange theory (SET) and labour market segmentation theory (LMST) are applied to help explain macro- and micro-level influences on NESB employees and their relationships with their line managers and the workforce. Findings: Participants perceived line managers to be highly communicative and approachable; however, they indicated how a lack of EIP in decision-making and in their PA affected career progression opportunities for NESB employees. While they were satisfied overall with their jobs, the research indicated a need for improved practices and support from the broader organisation in these two identified areas. Originality/value: There is relatively little research on how the challenges of an increasingly diverse workforce are managed, particularly from NESB employees' perspective. Therefore, this research fills a gap concerning NESB employees' experience in Australian organisations.
Year of publication: |
2020
|
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Authors: | Faaliyat, Rosa ; Townsend, Keith ; Peetz, David ; Ressia, Susan |
Published in: |
Equality, Diversity and Inclusion: An International Journal. - Emerald, ISSN 2040-7149, ZDB-ID 2538617-7. - Vol. 39.2020, 8 (12.05.), p. 931-947
|
Publisher: |
Emerald |
Saved in:
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