Smart tourism destinations : a systematic review
Purpose: This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting stakeholders in implementing smart destinations. A systematic comprehension of studies on smart tourism is needed regarding the various components of smart tourism destinations, the metrics to map these components and their expected results. This study creates a framework for understanding how smart tourism destinations are theorized and developed. Design/methodology/approach: Based on the meta-synthesis approach, this study collects, analyzes and synthesizes relevant research in smart tourism published in online databases by following a predetermined review protocol. Findings: This study contributes to the discourse on smart tourism destinations by increasing the knowledge on the subject of smart destinations in regard to different categories. The selected articles were analyzed according to the proposed research questions and classified into three main categories: components, measurement and outputs. This study presents a new archetype for developing smart destinations and addresses efforts to bridge the gap in this research field. Practical implications: This paper is noteworthy for stakeholders because it provides a comprehensive vision into the components that influence the growth of smart destinations. The advantage of the proposed methodology is that it creates a framework for understanding how smart destinations are theorized. Furthermore, it is helpful to use qualitative methodologies that efficiently allow the analysis of related literature and that also offer conceptual insights. Originality/value: The findings provide information that can be used to help shape a fully conceptualized understanding of the smart destinations concept and can also prove important in providing a guide for policymakers and stakeholders in the tourism industry who seek to intelligently develop tourism destinations.
Year of publication: |
2021
|
---|---|
Authors: | Shafiee, Sanaz ; Rajabzadeh Ghatari, Ali ; Hasanzadeh, Alireza ; Jahanyan, Saeed |
Published in: |
Tourism Review. - Emerald, ISSN 1660-5373, ZDB-ID 2412174-5. - Vol. 76.2021, 3 (22.02.), p. 505-528
|
Publisher: |
Emerald |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Developing a model for sustainable smart tourism destinations : a systematic review
Shafiee, Sanaz, (2019)
-
Developing a model for smart tourism destinations : an interpretive structural modelling approach
Shafiee, Sanaz, (2022)
-
Factors affecting the adoption of cloud computing in small and medium enterprises
Safari, Fariba, (2015)
- More ...