Strangers in the night: speeddating, CCI and service businesses
Year of publication: |
2007
|
---|---|
Authors: | Baron, Steve ; Patterson, Anthony ; Harris, Kim ; Hodgson, Julia |
Published in: |
Service Business. - Springer. - Vol. 1.2007, 3, p. 211-232
|
Publisher: |
Springer |
Subject: | Customer-to-customer interactions | Speeddating | Service businesses | Consumer experience | Servicescapes |
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