Strategische Planung im Beschwerdemanagement
Martin Mende
| Year of publication: |
2006 ; 1. Aufl.
|
|---|---|
| Authors: | Mende, Martin |
| Publisher: |
Wiesbaden : Dt. Univ.-Verl. |
| Subject: | Reklamation | Kundenmanagement | Strategische Planung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XL, 810 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Dissertation u.a. Prüfungsschriften |
| Language: | German |
| Thesis: | Zugl.: Eichstätt-Ingolstadt, Univ., Diss., 2006 |
| ISBN: | 978-3-8350-0564-8 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004881110