Studying Negotiations in Context : an Ethnographic Approach
Ethnographic research offers an alternative approach which can provide insights into the types of complex sitnations that negotiators really face. This approach is not easy - it can be more time consuming, costly, and difficult than other research methods - but the payoff comes from the way these in-depth studies challenge scholars to develop new ideas and theories, based on what really happens in negotiations rather than on the logical next step in a series of experiments