The customer care revolution : featuring fourth wave dynamics
Stephen Dando-Collins
| Year of publication: |
1997
|
|---|---|
| Authors: | Dando-Collins, Stephen |
| Publisher: |
Warriewood, NSW : Woodslane |
| Subject: | Kundenmanagement | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 182 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-729-90340-0 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004337806