The Customer May Not Always Be Right : Customer Compatibility and Service Performance
Year of publication: |
2020
|
---|---|
Authors: | Buell, Ryan W. |
Other Persons: | Campbell, Dennis (contributor) ; Frei, Frances X. (contributor) |
Publisher: |
[2020]: [S.l.] : SSRN |
Subject: | Beziehungsmarketing | Relationship marketing | Theorie | Theory | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
Extent: | 1 Online-Ressource (61 p) |
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Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments January 28, 2020 erstellt |
Other identifiers: | 10.2139/ssrn.3128468 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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