The customer service workbook
Neville Lake & Kristin Hickey
| Year of publication: |
2002
|
|---|---|
| Authors: | Lake, Neville ; Hickey, Kristin |
| Publisher: |
London : Kogan Page |
| Subject: | Kundendienst | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 223 S. : graph. Darst. CD-ROM ; 12 cm |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-7494-3789-8 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004745358