The effect of perceived economic mobility on customer aggression toward service employees : A darker aspect of customer behavior
Year of publication: |
2019
|
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Authors: | Kwon, Yongju ; Yi, Youjae |
Published in: |
Psychology & Marketing. - Wiley, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 36.2019, 11 (11.09.), p. 1120-1132
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Publisher: |
Wiley |
Saved in:
Online Resource
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