The Effect of Service Quality on Satisfaction Apropos Service Recipients of Divisional Secretariats in Colombo District in Sri Lanka
Year of publication: |
2017
|
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Authors: | Nilwala, N. |
Other Persons: | Gunawardana, Kennedy (contributor) ; Fernando, R. L. (contributor) |
Publisher: |
[2017]: [S.l.] : SSRN |
Subject: | Sri Lanka | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
Extent: | 1 Online-Ressource (20 p) |
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Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments December 8, 2016 erstellt |
Other identifiers: | 10.2139/ssrn.2909729 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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